Our new customer often ask our office manager when they call us; What is the difference between Carpet Dry Cleaning vs steam cleaning. Janice does a terrific job answering that question but in this example I will let the before and after photos provide the explanation. This customer has always had her carpet steam cleaned and she was never totally happy with the results in front of her sofa. She was referred to our company by her neighbor who is an existing customer of ours. The carpet is 7 years old and as much as we would like to make old look like new, it’s just not possible.
We moved the coffee table where the carpet underneath looked like new (never been walked on) and compared that area to the dirty worn area in front of the sofa (photo on the left). The photo on the right is after we completed our Cleaning process. Although we couldn’t match the new carpet underneath the coffee table, we certainly came close. She was so thrilled with the results that she had us clean two pieces of furniture for her. It is truly an honor when our customers are pleased with our services. Her neighbor (the one that referred us) came over to see the results before we left and said to our new customer – I told you that they would get that clean.
Doll Bros. is getting ready to celebrate our 50 years in the Carpet Cleaning business;
My parents began this business and as their son I am so proud to be the 2nd generation. And I am equally proud that our son Aaron is now the 3rd generation of Dolls’. We are truly a family owned business that enjoys excellent A+ rated credentials from the Better Business Bureau and Angies List. We look forward to the next 50 years of family ownership and have high hopes of a Grandchild being the 4th generation.
Our 9 step Carpet Dry Cleaning process includes at no additional charge – Stain-Guard Protector, Deodorizer and a sanitizer that we add to our cleaning products. We constantly attend industry classes and seminars to improve upon our knowledge and skills.