At this customers homes in Clearwater, Florida – we were called out to clean the tile and grout floors in the kitchen. During and after our inspection we ask several questions and one of them is… Do you know if the grout lines have been painted? We needed to ask this question because the tile floor was 15 years old and due to the amount of black crud that was in the grout lines, we couldn’t even tell what color the grout was/is.
They have lived in the home for 8 years and prior to there move in, they wouldn’t know. Because of this, we went with the side of caution and made this statement.
We are confident that we can get the black crud out of the grout lines but we have no idea what the condition of the grout is underneath the crud. We will perform our tile and grout cleaning process but we can’t be held responsible for the grout underneath it.
They thought this was fair, and either way the grout had to be cleaned as a 1st step to restore this kitchen floor.
Our Tile and Grout Cleaning includes the grout sealant at no additional charge;
Let’s talk about the photo that you see. This is what the grout looked like after out tile and grout cleaning. Those grout lines were jet black before we began. This ugly material in the grout lines is old paint. Someone painted the grout lines years ago and the paint permeated deep into the grout lines. What was the cure to this problem…. At a small additional cost the grout lines can be painted and the grout sealed. That is what this customer chose to do and and she ended up with a beautiful kitchen floor that she was thrilled with.